Lucie Fabbro, eCase's Head of Customer Success shares some handy hints and tips to improve correspondence case management hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "990d86bc-5ca1-4486-bd94-7be457fd7e63", goToWebinarWebinarKey: '7057192731426520919' });
In this short session, Charlotte Spencer of North Lincolnshire council talks about how the team transformed their processes and performance, dramatically improving efficiency and the strain on the team. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "f54203bf-b3d0-4729-ba13-efed01bd19e6", goToWebinarWebinarKey: '2319611532108429913' });
Using examples from real-world cases, our panel examines what Environmental Information is, how to recognise EIRs, handling mixed requests, the complexities encountered with managing EIRs and how to tackle them. Chaired by Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council the session gets the view of expert panellists including Andrew White, […]
With real-life case examples, our expert panel examine what Manifestly Unfounded / Manifestly excessive means for DPRs, how and when to apply the exemption and how it has been successfully and unsuccessfully applied previously. Chaired by eCase's Richard Clarke, the session gathers the experience and guidance of panelists from the Information Commissioner's Office, Cornerstone Barristers […]
Using examples from real-world cases they’ve worked on, our panel examine the Requester Blind principle and how to interpret and apply it. This included when and why it’s important to take account history into account, managing vexatious requests with Requester Blind in mind, and the crossover with Data protection. This session is chaired by Lynn […]
Following eCase's exclusive research report on the state of FOI in local government, inspired by Lynn Wyeth's doctoral research, Richard Clarke and Lynn Wyeth examine the findings of the report and identify the hallmarks of success and how to get there. Request your copy of our research report "The State of FOI in Local Government" […]
In our first clinic session, our expert practitioners Lynn Wyeth, Scott Sammons and Sarah Laws tackled some of the common tricky issues around managing Data Protection Requests - from identification to correct handling of exemptions. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "cecf78ee-fe1d-4638-8d86-ba5de8dc49b3", goToWebinarWebinarKey: '6106541785610083162' });
In this session, our chair, Lynn Wyeth, Head of Information Governance and DPO and Leicester City Council is joined by Paul Mutch from the Office of the Scottish Information Commissioner and Sarah Laws of London Borough of Camden. Together they provide clarity on the type of cases that are vexatious and recommendations on when, where […]
Our expert practitioners, Lynn Wyeth, Scott Sammons and Sarah Laws and Barry Moult tackle some of the common tricky issues in Data Protection, discussing Data Sharing Agreements, Police Disclosures, DPIAs and CCTV. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "b950254d-2933-447b-8c8d-b497b39592ec", goToWebinarWebinarKey: '1100528016508924762' }); t>
Joe Chapman from the Office of the Scottish Information Commissioner, Alice Gradwell from the Information Commissioner's Office and Sarah Laws from the London Borough of Camden will explain what makes Good Practice. They'll also talk about the excellent work that FOI Practitioners do on a daily basis and share some examples of Good Practice that […]
In this session, our chair, Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council and expert panelists including Sarah Laws. Information Rights Team Leader at London Borough of Camden and David Coulson, Principal Legal Officer at Legal Services Lincolnshire provide clarity on some of the tricky elements of Commercial Interests. They'll also […]
Expert practitioners Lynn Wyeth, Ross Sutherland, Sarah Laws and Ross McEwen take their cross-public sector experience and identify the issues that make up a complex FOI along with key advice on how to address them. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "cc6f95ba-055f-45d1-a924-d0c4d9297e4b", goToWebinarWebinarKey: '4643429359109528416' });