This report examines the main day-to-day issues that Information Governance teams face and how they can be solved.
Download – Managing Complaints – a comprehensive guide to best practice complaint handling in the Public Sector . The Guide, which identifies the core building blocks and best practice required for effective complaint handling is free to download and view.
Discover the latest FOI insights and trends in the UK. Benchmark yourselves against current best practices, identify the successful characteristics of high-performance organisations, and read about the latest thoughts on FOI legislation.
Discover the elements that constitute good case management – people, process, technology, and organisational strategy. Learn about how these can be assessed in your organisation and create a pathway to systematic improvement.
GDPR is one of the best-known changes in legislation in recent times. In an age where data is sometimes seen as currency, it has redefined our relationship with our personal data and reminded us of its value.
FOI, Parliamentary Questions, Ministerial Correspondence, Complaints, Treat Officials, DPA/SARs and more. Easy & Assured – Efficient & Compliant.