Customer Success Manager and Best Practice expert Lucie Fabbro shares best practice tips for that can help your team improve efficiency and performance even if you aren't an eCase user. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "03946566-e20a-49e6-82c2-6a417c73b51c", goToWebinarWebinarKey: '3001467073702030679' });
With FOI response rates at their lowest levels since the Act came into force, the emergence of ‘the Clearing House’ and January's Tribunal concerning territorial limitations, concern for the Act and transparency has grown. But what is the true state of FOI in 2021? Hear from FOI experts Estelle Dehon, Jon Baines, Maurice Frankel OBE […]
The events of the last year have presented new challenges for all of us. Our relationship with data, our need for it and how we use it has changed. This has brought Data Protection further into the spotlight with new approaches requiring DPOs to answer new questions in ways they couldn’t have envisaged a year […]
Lucie Fabbro, eCase's Head of Customer Success shares some of the practices that highly effective PQ teams employ to maintain high levels of performance. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "a3e27f51-9a81-4271-910f-0111babdf7d9", goToWebinarWebinarKey: '6514957577074138458' });
Bill Goodwin, Investigations Editor at Computer Weekly, gives a journalist's view of FOI and why it is such an important tool for holding Governments to account. Bill details cases that have been involved in challenges to the FOI Act itself and those that reinforced the importance of FOI as a force for good. He will […]
What are the essential elements needed for success? What are the problems and what are the common stumbling blocks faced by FOI teams? These are just some of the questions that Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council, asked in her extensive study of Local Government in England as part […]