In this session, representatives from ICO, OSIC, Sarah Laws of London Borough of Camden and Chair Lynn Wyeth of Leicester City Council and NADPO address some of your frequently asked questions including dealing with Round Robins, Vexatious requests, what makes a good clarification and dealing with cost / time constraints. hbspt.forms.create({ region: "eu1", portalId: "25512671", […]
This is a model and assessment created by Fivium to help you benchmark where you are, in terms of Case Management Maturity, and map your path to where you want to get to. Hear from Peter Andrews, Head of Information Governance and Deputy Data Protection Officer at Hampshire County Council, and Lucie Fabbro, Head of […]
In this session, Aiden Clarkson, Senior Upstream Regulation Officer at ICO; Paul Mutch, Policy and Information Officer at OSIC; Sarah Laws, London Borough of Camden; and our Chair Lynn Wyeth, Leicester City Council & NADPO focus on Section 12 of the legislation under both schemas: when you might consider using S12 and common issues and […]
In this webinar our chair Lynn Wyeth of Leicester City Council & NADPO will be joined by Sarah Laws of London Borough of Camden, award winner for her services to IG Geekery, Miss IG Geek - Rowenna Fielding and multi IG award-winner, Barry Moult. Together, they will discuss what to consider when applying tricky exemptions […]
In this short session, Amanda Mains, Customer Engagement Manager at Natural England, talks about Natural England's transformation journey. She shares how, through reforming their complaints management, they have seen swift, tangible positive results: resolving issues quicker for external stakeholders, whilst providing internal stakeholders with the key information they need. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: […]
In this special webinar, we announce the date and venue for FOI's only pan-UK conference. We also announce this year's categories and judges for the eCase FOI awards, along with sharing some updates on the success stories of previous nominees, and hints on how to deliver a great nomination. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: […]
In this webinar our chair Lynn Wyeth of Leicester City Council & NADPO will be joined by Rezaur Choudhury, DPO at London Borough of Enfield and Terna Waya from the Information Commissioner's Office (ICO). Together, they will discuss the application of Government Policy, Information Provided in Confidence, Legal Professional Privilege and Commercial Interest exemptions. This […]
In this webinar our chair Lynn Wyeth of Leicester City Council & NADPO is joined by IG expert Scott Sammons of Lighthouse IG, Rezaur Choudhury, DPO at London Borough of Enfield and award winner for her services to IG Geekery, Miss IG Geek - Rowenna Fielding. Together, they discuss what to consider when applying crime […]
Lynn Wyeth is joined by Deborah Clark, ICO, and Ross McEwen, OSIC, to take an in-depth look at Public Interest Tests. In the session they discuss when they can be used, when they have to be used, considerations, challenges and some of the complexities encountered. This webinar is free to attend for those in the […]
Lynn Wyeth (Chair), Jon Baines and Ibrahim Hasan reconvene a year on to talk about the DPDI bill and where it stands at present. In particular, they discuss key changes in the current bill, how it differs from the current regime, how it differs from the bill of this time last year, as well as […]
In this webinar, Esther Stewart of Gunn Stewart Solutions, formerly a multi-award winning Head of Service in Local Government, shares her extensive knowledge of how to transform customer service and customer experiences, and improve customer outcomes and efficiencies. hbspt.forms.create({ region: "eu1", portalId: "25512671", formId: "ed43cb8b-47c5-4cb4-b96f-f885afde6bac", goToWebinarWebinarKey: '7210641675452928604' });
Internal reviews, Appeals and Tribunals are things that most practitioners would prefer not to have to deal with, not least because they cause extra work. But could many of them be avoided? In this session, Lynn Wyeth, Leicester City Council & NADPO, Sarah Laws, Camden Council, and Raz Edwards, The Royal Wolverhampton NHS Trust & […]