A Recipe for Success in FOI

What are the essential elements needed for success? What are the problems and what are the common stumbling blocks faced by FOI teams? These are just some of the questions that Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council, asked in her extensive study of Local Government in England as part of her PhD thesis.

Through her work Lynn identified not just the elements, but also the practices that set FOI teams up for success – findings that will resonate for FOI teams across the public sector. Lynn shares her findings and identifies what FOI teams need to put in place to ensure timely, efficient and successful request management.