Parliamentary Team
Stay on track and on time and never miss a deadline. eCase is packed with features to make answering PQs quicker and easier.
Get PQs quicker
PQs are automatically imported into eCase every morning, directly from the Houses of Parliament, ready for allocation.
Know where everything is
Know where each PQ is, all the time, at-a-glance. eCase helps you manage the process all the way through the review and approvals process to closure.
Handles all types of PQ
All PQ processes and timeframes are mapped out for all UK government PQ types: Named Day, Oral, Ordinary Written and Lords.

Group similar PQs together
Answer similar PQs consistently and efficiently by grouping them together in eCase. Just select the lead case and the rest will be closed at the same time, so you avoid duplication.
Simplify approvals
Email draft responses to the Minister or their Private Office and because approvals are inbuilt and mobile device friendly, they can approve on the move with just one click.
Request quality assurance checks from Senior Civil Service, Special Advisers and Private Offices directly from eCase.
Approvals are tracked by minister and ministerial position so they are unaffected by personnel or Machinery of Government changes. If the minister prefers papers in their red box, eCase helps you track where the documents are.
Choose eCase
eCase is the correspondence management solution for your whole organisation, packed with features that make it quicker and easier to manage cases and correspondence. Process and respond to PQs, MCs, FOIs, EIRs and DPAs/SARS, Complaints, Enquiries and many more, easily with eCase.
Backed by our knowledgeable, friendly support, we look after the
background processes so you can focus on delivering quality responses, on time.
Talk to us
eCase is used by the Ministry of Defence, HM Treasury, HMRC, DWP, DCMS and more.
Find out how eCase can help you and why it is the correspondence case management service the public sector relies on.
- Used across central government, local government and police forces
- Secure UK-based hosting, accredited to OFFICIAL level
- Crown Commercial Service supplier, available through G-Cloud
Data Protection
The information that you give us and any contact will only be used by Fivium within the scope of fulfilling your request. We won’t share your information with any third party.