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X-WR-CALNAME:eCase: FOI, SAR, PQ and correspondence management software for government and public sector
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DTSTART;VALUE=DATE:20210921
DTEND;VALUE=DATE:20210922
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LAST-MODIFIED:20240402T164740Z
UID:1151-1632182400-1632268799@www.ecase.co.uk
SUMMARY:Best Practice Correspondence
DESCRIPTION:Lucie Fabbro\, eCase’s Head of Customer Success shares some handy hints and tips to improve correspondence case management
URL:https://www.ecase.co.uk/event/best-practice-webinars/
CATEGORIES:General Case Management
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/BP-CM.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210725
DTEND;VALUE=DATE:20210726
DTSTAMP:20240402T142925Z
CREATED:20220809T084958Z
LAST-MODIFIED:20240402T142925Z
UID:1147-1627171200-1627257599@www.ecase.co.uk
SUMMARY:Dealing with Complex SARs - Practical tips for better management
DESCRIPTION:Complex SARs\, by their very nature\, are difficult and time consuming to deal with. The considerations that need to be made for this type of SAR are also\, often\, far reaching. This webinar looks at the common types of complex SARs\, the issues encountered when dealing with them and the practical steps that you can take to mitigate these issues and improve processing and management. \nLynn Wyeth\, Barry Moult and Estelle Dehon lend their knowledge\, experience and advice on how to handle these requests better.
URL:https://www.ecase.co.uk/event/dealing-with-complex-sars-practical-tips-for-better-management/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Dealing-with-complexsars.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210526
DTEND;VALUE=DATE:20210527
DTSTAMP:20240402T152459Z
CREATED:20220809T085216Z
LAST-MODIFIED:20240402T152459Z
UID:1153-1621987200-1622073599@www.ecase.co.uk
SUMMARY:Learnings and Successes - UKRI's IG Transformation Journey
DESCRIPTION:When UKRI were formed\, bringing together seven research councils\, Innovate UK and Research England\, they had the challenge of merging the practises and processes and sometimes the tools of nine different Information Governance teams into one cohesive way of working. Join David Hyett\, Head of Information Governance at UKRI as he shares UKRI’s IG transformation experience and what the learnt along the way: from merging nine different organisations\, to harnessing the right tools\, identifying and delivering process improvements\, dealing with the challenges he and his team faced and how they delivered a successful outcome.
URL:https://www.ecase.co.uk/event/learnings-and-successes-ukris-ig-transformation-journey/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Learnings-and-Successes-our-transformation-journey-UKRI.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210525
DTEND;VALUE=DATE:20210526
DTSTAMP:20240402T170601Z
CREATED:20220804T081618Z
LAST-MODIFIED:20240402T170601Z
UID:935-1621900800-1621987199@www.ecase.co.uk
SUMMARY:A Recipe for Success in FOI
DESCRIPTION:What are the essential elements needed for success? What are the problems and what are the common stumbling blocks faced by FOI teams? These are just some of the questions that Lynn Wyeth\, Head of Information Governance and DPO at Leicester City Council\, asked in her extensive study of Local Government in England as part of her PhD thesis. \nThrough her work Lynn identified not just the elements\, but also the practices that set FOI teams up for success – findings that will resonate for FOI teams across the public sector. Lynn shares her findings and identifies what FOI teams need to put in place to ensure timely\, efficient and successful request management.
URL:https://www.ecase.co.uk/event/a-recipe-for-success-in-foi/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/A-Recipe-for-Success-in-FOI-1.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210524
DTEND;VALUE=DATE:20210525
DTSTAMP:20240326T155732Z
CREATED:20220804T081719Z
LAST-MODIFIED:20240326T155732Z
UID:939-1621814400-1621900799@www.ecase.co.uk
SUMMARY:Transparency - the key to democracy
DESCRIPTION:Bill Goodwin\, Investigations Editor at Computer Weekly\, gives a journalist’s view of FOI and why it is such an important tool for holding Governments to account. Bill details cases that have been involved in challenges to the FOI Act itself and those that reinforced the importance of FOI as a force for good. \nHe will also discuss the challenges faced by journalists when making an FOI request and why upholding the right to know is pivotal to our democracy.
URL:https://www.ecase.co.uk/event/transparency-the-key-to-democracy/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Transparency-the-key-to-democracy-webinar-1.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210519
DTEND;VALUE=DATE:20210520
DTSTAMP:20240402T183355Z
CREATED:20240402T183355Z
LAST-MODIFIED:20240402T183355Z
UID:4312-1621382400-1621468799@www.ecase.co.uk
SUMMARY:Best Practice PQs
DESCRIPTION:Lucie Fabbro\, eCase’s Head of Customer Success shares some of the practices that highly effective PQ teams employ to maintain high levels of performance.
URL:https://www.ecase.co.uk/event/best-practice-pq/
CATEGORIES:General Case Management
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2024/04/Lucie-PQ-Best-Practice-header-image.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210318
DTEND;VALUE=DATE:20210319
DTSTAMP:20240402T181656Z
CREATED:20220809T085043Z
LAST-MODIFIED:20240402T181656Z
UID:1149-1616025600-1616111999@www.ecase.co.uk
SUMMARY:The Evolution of Data Protection
DESCRIPTION:The events of the last year have presented new challenges for all of us. Our relationship with data\, our need for it and how we use it has changed. This has brought Data Protection further into the spotlight with new approaches requiring DPOs to answer new questions in ways they couldn’t have envisaged a year ago. But what have the key challenges been? What are the effects and what lies ahead? \nGet the perspectives of Data Protection experts Jon Baines\, Barry Moult and David Hyett in our webinar panel session discussing these issues and how to combat them.
URL:https://www.ecase.co.uk/event/the-evolution-of-data-protection/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/The-evolution-of-Data-Protection-18th-March-2021-.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20210311
DTEND;VALUE=DATE:20210312
DTSTAMP:20240402T142149Z
CREATED:20220804T081653Z
LAST-MODIFIED:20240402T142149Z
UID:937-1615420800-1615507199@www.ecase.co.uk
SUMMARY:Is FOI an endangered species?
DESCRIPTION:With FOI response rates at their lowest levels since the Act came into force\, the emergence of ‘the Clearing House’ and January’s Tribunal concerning territorial limitations\, concern for the Act and transparency has grown. \nBut what is the true state of FOI in 2021? Hear from FOI experts Estelle Dehon\, Jon Baines\, Maurice Frankel OBE and William Goodwin in our panel session\, and decide for yourself.
URL:https://www.ecase.co.uk/event/is-foi-an-endangered-species/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Is-FOI-an-endangered-species.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20201210
DTEND;VALUE=DATE:20201211
DTSTAMP:20240802T163753Z
CREATED:20220809T085254Z
LAST-MODIFIED:20240802T163753Z
UID:1155-1607558400-1607644799@www.ecase.co.uk
SUMMARY:Best Practice for Information Rights
DESCRIPTION:Customer Success Manager and Best Practice expert Lucie Fabbro shares best practice tips for that can help your team improve efficiency and performance even if you aren’t an eCase user.
URL:https://www.ecase.co.uk/event/best-practice-for-information-rights/
CATEGORIES:General Case Management
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