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X-WR-CALDESC:Events for eCase: FOI, SAR, PQ and correspondence management software for government and public sector
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220623
DTEND;VALUE=DATE:20220624
DTSTAMP:20241119T162010Z
CREATED:20220804T081757Z
LAST-MODIFIED:20241119T162010Z
UID:942-1655942400-1656028799@www.ecase.co.uk
SUMMARY:DPR Clinic Special - Data Breaches Part 2
DESCRIPTION:Our second expert panel share their knowledge on\, and experience of\, data breaches\, focusing particularly on Local Government: frequent issues\, case examples and best practice approaches for dealing with them. Lynn Wyeth\, Author\, Trainer and Head of Information Governance and DPO at Leicester City Council\, chairs the session. Joining her is expert panelists Sarah Laws of London Borough of Camden and Sarah Hughes-Jones of The City of Edinburgh Council.
URL:https://www.ecase.co.uk/event/dpr-clinic-special-data-breaches-part-2/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Data-Breaches-2-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220622
DTEND;VALUE=DATE:20220623
DTSTAMP:20240930T162817Z
CREATED:20220804T081839Z
LAST-MODIFIED:20240930T162817Z
UID:944-1655856000-1655942399@www.ecase.co.uk
SUMMARY:DPR Clinic Special - Data Breaches Part 1
DESCRIPTION:Our expert panel will draw on their knowledge and experience from across the public sector – giving their perspectives on the common issues that arise when dealing breaches\, case examples and when to report. The panel includes renowned consultant\, trainer and former Chair of IRMS\, Scott Sammons of Lighthouse IG\, and Barry Moult of BJM IG Privacy\, trainer\, pioneer of the Data Protection Practitioner Apprenticeship and 2020 winner of both ICO ‘Excellence in Data Protection’ and IRMS ‘Lifetime Achievement’ awards.
URL:https://www.ecase.co.uk/event/dpr-clinic-special-data-breaches-part-1/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Data-Breaches-1-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220525
DTEND;VALUE=DATE:20220526
DTSTAMP:20240802T163643Z
CREATED:20220809T084541Z
LAST-MODIFIED:20240802T163643Z
UID:1141-1653436800-1653523199@www.ecase.co.uk
SUMMARY:DPR Clinic Special - Data Protection Impact Assessments May 2022
DESCRIPTION:In this session\, we take an in-depth look at Data Protection Impact Assessments (DPIAs): how to make them work for your organisation\, what you need to consider and what makes a good DPIA. Our chair\, Sarah Laws of London Borough of Camden is joined by Data Protection experts\, Scott Sammons of Lighthouse IG and Sarah Hughes-Jones of The City of Edinburgh Council. 
URL:https://www.ecase.co.uk/event/dpr-clinic-special-data-protection-impact-assessments-may-2022/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/DPIAs.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220524
DTEND;VALUE=DATE:20220525
DTSTAMP:20240618T102124Z
CREATED:20220804T081349Z
LAST-MODIFIED:20240618T102124Z
UID:929-1653350400-1653436799@www.ecase.co.uk
SUMMARY:Dealing with Complex FOIs May 2022
DESCRIPTION:Expert practitioners Lynn Wyeth\, Ross Sutherland\, Sarah Laws and Ross McEwen take their cross-public sector experience and identify the issues that make up a complex FOI along with key advice on how to address them.
URL:https://www.ecase.co.uk/event/dealing-with-complex-fois-may-2022/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Dealing-with-Complex-FOIs.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220317T120000
DTEND;TZID=Europe/London:20220317T130000
DTSTAMP:20240402T150712Z
CREATED:20240402T150712Z
LAST-MODIFIED:20240402T150712Z
UID:4291-1647518400-1647522000@www.ecase.co.uk
SUMMARY:Navigating Commercial Interests
DESCRIPTION:In this session\, our chair\, Lynn Wyeth\, Head of Information Governance and DPO at Leicester City Council and expert panelists including Sarah Laws. Information Rights Team Leader at London Borough of Camden and David Coulson\, Principal Legal Officer at Legal Services Lincolnshire  provide clarity on some of the tricky elements of Commercial Interests. They’ll also discuss the considerations needed when using this exemption.
URL:https://www.ecase.co.uk/event/navigating-commercial-interests/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2024/04/Navigating-Commercial-Interests-title.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220224
DTEND;VALUE=DATE:20220225
DTSTAMP:20240402T164901Z
CREATED:20220804T081131Z
LAST-MODIFIED:20240402T164901Z
UID:922-1645660800-1645747199@www.ecase.co.uk
SUMMARY:Transparently Good - Good Practice For FOI
DESCRIPTION:Joe Chapman from the Office of the Scottish Information Commissioner\, Alice Gradwell from the Information Commissioner’s Office and Sarah Laws from the London Borough of Camden will explain what makes Good Practice. They’ll also talk about the excellent work that FOI Practitioners do on a daily basis and share some examples of Good Practice that we can all learn from.
URL:https://www.ecase.co.uk/event/transparently-good-good-practice-for-foi/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Transparently-Good-Good-Practice-for-FOI.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220211
DTEND;VALUE=DATE:20220212
DTSTAMP:20240618T103514Z
CREATED:20240402T174301Z
LAST-MODIFIED:20240618T103514Z
UID:4307-1644537600-1644623999@www.ecase.co.uk
SUMMARY:The DPR Clinic 2
DESCRIPTION:Our expert practitioners\, Lynn Wyeth\, Scott Sammons and Sarah Laws and Barry Moult tackle some of the common tricky issues in Data Protection\, discussing Data Sharing Agreements\, Police Disclosures\, DPIAs and CCTV. \n\nt>
URL:https://www.ecase.co.uk/event/the-dpr-clinic-2/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/The-DPR-Clinic.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211118
DTEND;VALUE=DATE:20211119
DTSTAMP:20240402T181156Z
CREATED:20220804T081234Z
LAST-MODIFIED:20240402T181156Z
UID:925-1637193600-1637279999@www.ecase.co.uk
SUMMARY:Managing Vexatious Requests
DESCRIPTION:In this session\, our chair\, Lynn Wyeth\, Head of Information Governance and DPO and Leicester City Council is joined by Paul Mutch from the Office of the Scottish Information Commissioner and Sarah Laws of London Borough of Camden. Together they provide clarity on the type of cases that are vexatious and recommendations on when\, where and how to use this exemption.
URL:https://www.ecase.co.uk/event/managing-vexatious-requests/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Managing-Vexatious-Requests.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211103
DTEND;VALUE=DATE:20211104
DTSTAMP:20240618T102232Z
CREATED:20220809T084817Z
LAST-MODIFIED:20240618T102232Z
UID:1143-1635897600-1635983999@www.ecase.co.uk
SUMMARY:The DPR Clinic
DESCRIPTION:In our first clinic session\, our expert practitioners Lynn Wyeth\, Scott Sammons and Sarah Laws tackled some of the common tricky issues around managing Data Protection Requests – from identification to correct handling of exemptions.
URL:https://www.ecase.co.uk/event/the-dpr-clinic/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/The-DPR-Clinic.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211014
DTEND;VALUE=DATE:20211015
DTSTAMP:20240402T172941Z
CREATED:20220804T081534Z
LAST-MODIFIED:20240402T172941Z
UID:933-1634169600-1634255999@www.ecase.co.uk
SUMMARY:The State of FOI in Local Government
DESCRIPTION:Following eCase’s exclusive research report on the state of FOI in local government\, inspired by Lynn Wyeth’s doctoral research\, Richard Clarke and Lynn Wyeth examine the findings of the report and identify the hallmarks of success and how to get there. \nRequest your copy of our research report “The State of FOI in Local Government” click here.
URL:https://www.ecase.co.uk/event/the-state-of-foi-in-local-government/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/The-State-of-FOI-in-Local-Government-Webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211014
DTEND;VALUE=DATE:20211015
DTSTAMP:20250423T092407Z
CREATED:20220804T081320Z
LAST-MODIFIED:20250423T092407Z
UID:927-1634169600-1634255999@www.ecase.co.uk
SUMMARY:Requester Blind - Principle and Practice
DESCRIPTION:Using examples from real-world cases they’ve worked on\, our panel examine the Requester Blind principle and how to interpret and apply it. This included when and why it’s important to take account history into account\, managing vexatious requests with Requester Blind in mind\, and the crossover with Data protection. \nThis session is chaired by Lynn Wyeth\, Head of Information Governance and DPO at Leicester City Council with panelists and expert practitioners Sarah Laws\, Information Rights Team Leader at London Borough of Camden and Lauri Almond\, Information Governance Manager at Essex County Council.
URL:https://www.ecase.co.uk/event/requester-blind-principle-and-practice/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Requester-Blind-Principle-and-Practice.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211005
DTEND;VALUE=DATE:20211006
DTSTAMP:20240326T153024Z
CREATED:20220809T084902Z
LAST-MODIFIED:20240326T153024Z
UID:1145-1633392000-1633478399@www.ecase.co.uk
SUMMARY:Manifestly Unfounded / Manifestly Excessive
DESCRIPTION:With real-life case examples\, our expert panel examine what Manifestly Unfounded / Manifestly excessive means for DPRs\, how and when to apply the exemption and how it has been successfully and unsuccessfully applied previously. \nChaired by eCase’s Richard Clarke\, the session gathers the experience and guidance of panelists from the Information Commissioner’s Office\, Cornerstone Barristers and the Department for Work and Pensions.
URL:https://www.ecase.co.uk/event/manifestly-unfounded-manifestly-excessive/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Manifestly-Unfounded-Manifestly-Excessive.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210930
DTEND;VALUE=DATE:20211001
DTSTAMP:20230404T092307Z
CREATED:20220804T081424Z
LAST-MODIFIED:20230404T092307Z
UID:931-1632960000-1633046399@www.ecase.co.uk
SUMMARY:Managing EIRs
DESCRIPTION:Using examples from real-world cases\, our panel examines what Environmental Information is\, how to recognise EIRs\, handling mixed requests\, the complexities encountered with managing EIRs and how to tackle them. \nChaired by Lynn Wyeth\, Head of Information Governance and DPO at Leicester City Council the session gets the view of expert panellists including Andrew White\, Head of FOI Casework and Appeals at the Information Commissioner’s Office and Matt Lewin\, Barrister at Cornerstone Barristers.
URL:https://www.ecase.co.uk/event/managing-eirs/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Managing-EIRs.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210921T120000
DTEND;TZID=Europe/London:20210921T123000
DTSTAMP:20240402T171723Z
CREATED:20240402T171603Z
LAST-MODIFIED:20240402T171723Z
UID:4302-1632225600-1632227400@www.ecase.co.uk
SUMMARY:Remodelling Request Management - North Lincolnshire Council's Route to Success
DESCRIPTION:In this short session\, Charlotte Spencer of North Lincolnshire council talks about how the team transformed their processes and performance\, dramatically improving efficiency and the strain on the team.
URL:https://www.ecase.co.uk/event/north-lincs-route-success/
CATEGORIES:General Case Management
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2024/04/north-lincs-header-for-webinar-IMAGE.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210921
DTEND;VALUE=DATE:20210922
DTSTAMP:20240402T164740Z
CREATED:20220809T085131Z
LAST-MODIFIED:20240402T164740Z
UID:1151-1632182400-1632268799@www.ecase.co.uk
SUMMARY:Best Practice Correspondence
DESCRIPTION:Lucie Fabbro\, eCase’s Head of Customer Success shares some handy hints and tips to improve correspondence case management
URL:https://www.ecase.co.uk/event/best-practice-webinars/
CATEGORIES:General Case Management
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/BP-CM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210725
DTEND;VALUE=DATE:20210726
DTSTAMP:20240402T142925Z
CREATED:20220809T084958Z
LAST-MODIFIED:20240402T142925Z
UID:1147-1627171200-1627257599@www.ecase.co.uk
SUMMARY:Dealing with Complex SARs - Practical tips for better management
DESCRIPTION:Complex SARs\, by their very nature\, are difficult and time consuming to deal with. The considerations that need to be made for this type of SAR are also\, often\, far reaching. This webinar looks at the common types of complex SARs\, the issues encountered when dealing with them and the practical steps that you can take to mitigate these issues and improve processing and management. \nLynn Wyeth\, Barry Moult and Estelle Dehon lend their knowledge\, experience and advice on how to handle these requests better.
URL:https://www.ecase.co.uk/event/dealing-with-complex-sars-practical-tips-for-better-management/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Dealing-with-complexsars.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210526
DTEND;VALUE=DATE:20210527
DTSTAMP:20240402T152459Z
CREATED:20220809T085216Z
LAST-MODIFIED:20240402T152459Z
UID:1153-1621987200-1622073599@www.ecase.co.uk
SUMMARY:Learnings and Successes - UKRI's IG Transformation Journey
DESCRIPTION:When UKRI were formed\, bringing together seven research councils\, Innovate UK and Research England\, they had the challenge of merging the practises and processes and sometimes the tools of nine different Information Governance teams into one cohesive way of working. Join David Hyett\, Head of Information Governance at UKRI as he shares UKRI’s IG transformation experience and what the learnt along the way: from merging nine different organisations\, to harnessing the right tools\, identifying and delivering process improvements\, dealing with the challenges he and his team faced and how they delivered a successful outcome.
URL:https://www.ecase.co.uk/event/learnings-and-successes-ukris-ig-transformation-journey/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Learnings-and-Successes-our-transformation-journey-UKRI.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210525
DTEND;VALUE=DATE:20210526
DTSTAMP:20240402T170601Z
CREATED:20220804T081618Z
LAST-MODIFIED:20240402T170601Z
UID:935-1621900800-1621987199@www.ecase.co.uk
SUMMARY:A Recipe for Success in FOI
DESCRIPTION:What are the essential elements needed for success? What are the problems and what are the common stumbling blocks faced by FOI teams? These are just some of the questions that Lynn Wyeth\, Head of Information Governance and DPO at Leicester City Council\, asked in her extensive study of Local Government in England as part of her PhD thesis. \nThrough her work Lynn identified not just the elements\, but also the practices that set FOI teams up for success – findings that will resonate for FOI teams across the public sector. Lynn shares her findings and identifies what FOI teams need to put in place to ensure timely\, efficient and successful request management.
URL:https://www.ecase.co.uk/event/a-recipe-for-success-in-foi/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/A-Recipe-for-Success-in-FOI-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210524
DTEND;VALUE=DATE:20210525
DTSTAMP:20240326T155732Z
CREATED:20220804T081719Z
LAST-MODIFIED:20240326T155732Z
UID:939-1621814400-1621900799@www.ecase.co.uk
SUMMARY:Transparency - the key to democracy
DESCRIPTION:Bill Goodwin\, Investigations Editor at Computer Weekly\, gives a journalist’s view of FOI and why it is such an important tool for holding Governments to account. Bill details cases that have been involved in challenges to the FOI Act itself and those that reinforced the importance of FOI as a force for good. \nHe will also discuss the challenges faced by journalists when making an FOI request and why upholding the right to know is pivotal to our democracy.
URL:https://www.ecase.co.uk/event/transparency-the-key-to-democracy/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Transparency-the-key-to-democracy-webinar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210519
DTEND;VALUE=DATE:20210520
DTSTAMP:20240402T183355Z
CREATED:20240402T183355Z
LAST-MODIFIED:20240402T183355Z
UID:4312-1621382400-1621468799@www.ecase.co.uk
SUMMARY:Best Practice PQs
DESCRIPTION:Lucie Fabbro\, eCase’s Head of Customer Success shares some of the practices that highly effective PQ teams employ to maintain high levels of performance.
URL:https://www.ecase.co.uk/event/best-practice-pq/
CATEGORIES:General Case Management
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2024/04/Lucie-PQ-Best-Practice-header-image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210318
DTEND;VALUE=DATE:20210319
DTSTAMP:20240402T181656Z
CREATED:20220809T085043Z
LAST-MODIFIED:20240402T181656Z
UID:1149-1616025600-1616111999@www.ecase.co.uk
SUMMARY:The Evolution of Data Protection
DESCRIPTION:The events of the last year have presented new challenges for all of us. Our relationship with data\, our need for it and how we use it has changed. This has brought Data Protection further into the spotlight with new approaches requiring DPOs to answer new questions in ways they couldn’t have envisaged a year ago. But what have the key challenges been? What are the effects and what lies ahead? \nGet the perspectives of Data Protection experts Jon Baines\, Barry Moult and David Hyett in our webinar panel session discussing these issues and how to combat them.
URL:https://www.ecase.co.uk/event/the-evolution-of-data-protection/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/The-evolution-of-Data-Protection-18th-March-2021-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210311
DTEND;VALUE=DATE:20210312
DTSTAMP:20240402T142149Z
CREATED:20220804T081653Z
LAST-MODIFIED:20240402T142149Z
UID:937-1615420800-1615507199@www.ecase.co.uk
SUMMARY:Is FOI an endangered species?
DESCRIPTION:With FOI response rates at their lowest levels since the Act came into force\, the emergence of ‘the Clearing House’ and January’s Tribunal concerning territorial limitations\, concern for the Act and transparency has grown. \nBut what is the true state of FOI in 2021? Hear from FOI experts Estelle Dehon\, Jon Baines\, Maurice Frankel OBE and William Goodwin in our panel session\, and decide for yourself.
URL:https://www.ecase.co.uk/event/is-foi-an-endangered-species/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/Is-FOI-an-endangered-species.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201210
DTEND;VALUE=DATE:20201211
DTSTAMP:20240802T163753Z
CREATED:20220809T085254Z
LAST-MODIFIED:20240802T163753Z
UID:1155-1607558400-1607644799@www.ecase.co.uk
SUMMARY:Best Practice for Information Rights
DESCRIPTION:Customer Success Manager and Best Practice expert Lucie Fabbro shares best practice tips for that can help your team improve efficiency and performance even if you aren’t an eCase user.
URL:https://www.ecase.co.uk/event/best-practice-for-information-rights/
CATEGORIES:General Case Management
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2022/08/BP-IR.png
END:VEVENT
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