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X-WR-CALDESC:Events for eCase: FOI, SAR, PQ and correspondence management software for government and public sector
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260708T130000
DTEND;TZID=Europe/London:20260708T130000
DTSTAMP:20260709T085203Z
CREATED:20260615T192430Z
LAST-MODIFIED:20260709T085203Z
UID:5303-1783515600-1783515600@www.ecase.co.uk
SUMMARY:From Crisis to Control: Cyber Attacks and Recovery for Information Governance
DESCRIPTION:Cyberattacks aren’t really a matter of if anymore…they’re a matter of when.\nLynn Wyeth (chair)\, Ashley Lardner\, James Robson and Heather Toomey discusses the before\, during and after of an attack\, based on their own experiences.\n \n\nThe prevention measures and the precautions that make the biggest difference\nA view of attacks from the inside – the expected and unexpected\nChallenges in the initial aftermath and longer term \nHow the IG team can build back. \n\n 
URL:https://www.ecase.co.uk/event/from-crisis-to-control-cyber-attacks-and-recovery-for-information-governance/
CATEGORIES:Data Protection Webinars,FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260623T120000
DTEND;TZID=Europe/London:20260623T130000
DTSTAMP:20260623T132829Z
CREATED:20260520T160505Z
LAST-MODIFIED:20260623T132829Z
UID:5270-1782216000-1782219600@www.ecase.co.uk
SUMMARY:The Employee SAR Part 2
DESCRIPTION:Back by popular demand\, The Employee SAR part 2 will dive deeper into your questions and address the many questions we didn’t have time for in the first session. Lynn Wyeth\, our chair\, will be joined by DP experts Rowenna Fielding and Ralph T O’Brien to discuss the challenges of employee SARs. \n  \n\n \n 
URL:https://www.ecase.co.uk/event/the-employee-sar-part-2/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260521T120000
DTEND;TZID=Europe/London:20260521T130000
DTSTAMP:20260526T055604Z
CREATED:20260429T221139Z
LAST-MODIFIED:20260526T055604Z
UID:5202-1779364800-1779368400@www.ecase.co.uk
SUMMARY:To have and to hold: Meetings\, messages and FOI
DESCRIPTION:Our use of virtual meetings\, chat tools and messaging apps for work has grown rapidly in the last few years. But how much of this counts as ‘held’ information? What can tribunal decisions teach us\, and what practical governance steps should you take to manage staff messaging and protect your organisation? \nHear from the ICO upstream team\, the Scottish Information Commissioner’s office\, our Chair\, Lynn Wyeth and Joanne West (Network Rail). \nWatch On-Demand! \n\n\n 
URL:https://www.ecase.co.uk/event/to-have-and-to-hold-meetings-messages-and-foi/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260505T130000
DTEND;TZID=Europe/London:20260505T140000
DTSTAMP:20260506T094647Z
CREATED:20260414T161433Z
LAST-MODIFIED:20260506T094647Z
UID:5167-1777986000-1777989600@www.ecase.co.uk
SUMMARY:The Employee SAR
DESCRIPTION:Employee SARs can be particularly challenging\, not just in terms of the sheer volume of data you’re likely to hold\, but also because of the nuances and complexities they often present. \nIn this session our experts\, Lynn Wyeth\, Scott Sammons and Sarah Laws discuss: \n\nWhat they can ask for and what they’re entitled to\nWhen you can say ‘no’\nWhat the scope limitations are / can be\nIf it’s ever worth asking if there is something specific that they are looking for\n…and much more\n\nWatch On Demand \n\n \n 
URL:https://www.ecase.co.uk/event/the-employee-sar/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260331T120000
DTEND;TZID=Europe/London:20260331T130000
DTSTAMP:20260409T132035Z
CREATED:20260317T164728Z
LAST-MODIFIED:20260409T132035Z
UID:5128-1774958400-1774962000@www.ecase.co.uk
SUMMARY:From Overload to Efficiency - Practical AI for Correspondence
DESCRIPTION:Increased case volumes are here to stay. So is AI. \nBut what actually works? \nJoin our next special webinar to find out \nFrom Overload to Efficiency: Practical AI for Public Sector Correspondence\nTuesday 31st March\, 12pm \nWe’ll cover: \n\nWhere AI can genuinely save time for case handlers today\nHow AI supports triage\, summaries\, redaction and drafting – without replacing professional judgement\nWhat safe and responsible AI looks like in public sector correspondence\nHow AI can stop cases from being created in the first place\n\nThis isn’t future thinking. It’s a practical look at what works. \nReserve Your Spot Today!
URL:https://www.ecase.co.uk/event/practicalai/
CATEGORIES:Data Protection Webinars,FOI Webinars,General Case Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251218T120000
DTEND;TZID=Europe/London:20251218T130000
DTSTAMP:20251219T101932Z
CREATED:20251204T135345Z
LAST-MODIFIED:20251219T101932Z
UID:5051-1766059200-1766062800@www.ecase.co.uk
SUMMARY:Proactive & Transparent
DESCRIPTION:Proactive publication is an essential part of FOI but it’s actually broader than that: there are a number of different pieces of legislation which require data to be published. \nIn this webinar\, Lynn Wyeth\, Sarah Laws and Aiden Clarkson discuss \n\nWhat you are required to publish\nWhat you need to bear in mind\nWhich legislation requires you to publish what?\nTransparent Christmas… what should you publish to ensure you stay on Santa’s nice list???\n\nReserve Your Spot Today! \nView our on-demand webinar below
URL:https://www.ecase.co.uk/event/proactive-transparent/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251023T090000
DTEND;TZID=Europe/London:20251023T163000
DTSTAMP:20250922T094719Z
CREATED:20250805T082615Z
LAST-MODIFIED:20250922T094719Z
UID:4879-1761210000-1761237000@www.ecase.co.uk
SUMMARY:eCase & NPFDU FOI & SARs Workshop
DESCRIPTION:We’re really pleased to invite FOI and SAR professionals from UK police forces to an exclusive\, full-day workshop hosted by the National Police Freedom of Information and Data Protection Unit (NPFDU) and supported by eCase. \nThis is your chance to connect\, collaborate\, and sharpen your skills in a dynamic\, hands-on environment. \nRegister now to secure your place\nWhat’s in Store: \n\nInteractive sessions on AI\, personal data\, deceased persons\, and managing burden (vexatious/manifestly unfounded)\nRoundtable discussions on boosting performance and tackling blockers\n1:1 eCase clinics on performance tools\, including how to use AI safely and securely\nMeet the team at NPFDU\, ask us questions and get to know who is on the other side of the emails\n\nEvent Details: \n\nDate: Thursday\, 23rd October 2025\nTime: 9:15 AM – 4:30 PM (followed by a drinks reception until 5:30 PM)\nVenue: The Studio\, Central Birmingham\nCost: Free\nTickets: 3 per force initially (waiting list available)\n\nSpaces are limited and demand is expected to be high \nRegister now\n  \nAgenda \n9.00am \nWelcome Snacks/Breakfast \n10.00-10.05am \nWelcome and Introductions \n10.05-10.45am \nNPFDU – How we support you \n10.45-11.15am \nHarnessing the Power of AI for FOI and SARs – Introducing eCase Assist \n11.15-11.35 BREAK \n11.35am-12.45pm \nPersonal Data \nWhat is personal data? Identifying it isn’t always as straightforward as you’d think. We’ll run through a real life case study exploring application of Section 40 – the simple and the nuanced. \n11.35am-12.45pm \nManager’s Roundtable – Supporting and Improving Performance \nThis session will be an open discussion of performance blockers\, practical problems and fixing them\, including tools you can use and publication strategies. We’ll then move on to look at unblocking performance issues\, including practical\, tried and tested ways to measure and improve performance\, including which measures would be most compelling in a business case. \n12.45-1.50pm LUNCH \n1.50-3.00pm \nDeceased Persons \nStarting with eCase’s FOI & DP Escape Room\, we’ll focus on the intricacies of dealing with Deceased person records\, including PNC prints. \n2.00-3.00pm \nLevelling up for success \nIndividual clinics with eCase customer specialists \n3.00-3.25pm – BREAK \n3.25-4.25pm \nWhat is a burden? \nWe’ll be discussing Vexatious requests (S.14) and Manifestly Unfounded / Excessive and how to evidence it \n3.25-4.25pm \nLevelling up for success \nIndividual clinics with eCase customer specialists \n4.25-4.30pm \nClosing remarks \n4.30pm – DRINKS RECEPTION \n  \nRegister
URL:https://www.ecase.co.uk/event/ecasenpfdu-foisarworkshop/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250703T120000
DTEND;TZID=Europe/London:20250703T130000
DTSTAMP:20250703T154140Z
CREATED:20250612T121935Z
LAST-MODIFIED:20250703T154140Z
UID:4829-1751544000-1751547600@www.ecase.co.uk
SUMMARY:Getting Personal: Identifying & managing personal data
DESCRIPTION:In this session for FOI and Data Protection practitioners Lynn Wyeth\, Scott Sammons and Barry Moult discuss the key challenges of identifying and managing personal data. They’ll cover\, anonymisation\, pseudonymisation and how to avoid the ‘gotchas’. 
URL:https://www.ecase.co.uk/event/identifying-managing-personal-data/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250603T120000
DTEND;TZID=Europe/London:20250603T130000
DTSTAMP:20250603T211721Z
CREATED:20250506T122616Z
LAST-MODIFIED:20250603T211721Z
UID:4740-1748952000-1748955600@www.ecase.co.uk
SUMMARY:Managing requests about deceased persons
DESCRIPTION:Deceased person requests are often seen as tricky. The subject matter is tricky and can often be emotive and complex. Lynn Wyeth (chair)\, Elaine Moffat (OSIC) and Sarah Laws (London Borough of Camden) discuss some of the intricacies involved in managing these cases\, providing pragmatic\, useful advice.
URL:https://www.ecase.co.uk/event/managing-requests-about-deceased-persons/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250508T120000
DTEND;TZID=Europe/London:20250508T130000
DTSTAMP:20250509T081953Z
CREATED:20250414T065653Z
LAST-MODIFIED:20250509T081953Z
UID:4712-1746705600-1746709200@www.ecase.co.uk
SUMMARY:FOI & Prohibition
DESCRIPTION:This session looks at Prohibitions on Disclosure (Section 44 FOIA and Section 26 FOISA). Lynn Wyeth is joined  by Sarah Laws (London Borough of Camden)\, James Nock (HEFESTIS) and Sophie Turner (ICO) to look at what it means and how it is used.
URL:https://www.ecase.co.uk/event/foi-prohibition/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250326T120000
DTEND;TZID=Europe/London:20250326T130000
DTSTAMP:20250326T145125Z
CREATED:20250227T111132Z
LAST-MODIFIED:20250326T145125Z
UID:4611-1742990400-1742994000@www.ecase.co.uk
SUMMARY:SARs: Searches and Context
DESCRIPTION:This session will look at the approaches organisations need to take for searches and providing personal data in a sufficiently contextualised manner when handling SARs\, in light of the practical guidance provided in recent judgements
URL:https://www.ecase.co.uk/event/sars-searches-context/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250205T120000
DTEND;TZID=Europe/London:20250205T130000
DTSTAMP:20250206T110008Z
CREATED:20241217T160908Z
LAST-MODIFIED:20250206T110008Z
UID:4569-1738756800-1738760400@www.ecase.co.uk
SUMMARY:FOI and Prejudice
DESCRIPTION:Lynn Wyeth (Chair)\, Sarah Laws\, and representatives from both ICO and OSIC will discuss prejudice tests\, applying them successfully and what you need to consider\, providing practical examples.
URL:https://www.ecase.co.uk/event/foiandprejudice/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250128T110000
DTEND;TZID=Europe/London:20250128T114500
DTSTAMP:20250128T144759Z
CREATED:20241217T155111Z
LAST-MODIFIED:20250128T144759Z
UID:4566-1738062000-1738064700@www.ecase.co.uk
SUMMARY:The DUA Bill: Changes and challenges - On Demand
DESCRIPTION:Lynn Wyeth (Chair)\, Jon Baines and Ibrahim Hasan discuss the DUA bill\, the key changes how it differs from the current regime\, the potential challenges and considerations for public sector practitioners
URL:https://www.ecase.co.uk/event/duabill/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241119T120000
DTEND;TZID=Europe/London:20241119T130000
DTSTAMP:20241119T135225Z
CREATED:20241105T224614Z
LAST-MODIFIED:20241119T135225Z
UID:4540-1732017600-1732021200@www.ecase.co.uk
SUMMARY:The FOI Clinic: After the Review
DESCRIPTION:In this clinic\, our panelists Sarah Laws (London Borough of Camden)\, James Nock (HEFESTIS)\, Susan Duffy (ICO) and chair Lynn Wyeth will discuss what happens after the internal review stage for FOI: the evidence that might be sought by the regulator\, what you should and shouldn’t do\, and some past cases examples.
URL:https://www.ecase.co.uk/event/after-the-review/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241114T120000
DTEND;TZID=Europe/London:20241114T130000
DTSTAMP:20241114T145606Z
CREATED:20241016T110112Z
LAST-MODIFIED:20241114T145606Z
UID:4516-1731585600-1731589200@www.ecase.co.uk
SUMMARY:Rage agAInst the machine?
DESCRIPTION:Artificial or Automated Intelligence (AI) is experiencing a significant growth. But beyond the myth and hype\, what is it really? Spoiler: It’s not a sentient entity for world domination. Used in the right way\, it could be a powerful tool for good. So\, what can it do? What can’t it do?  What does it mean for DP professionals? What are the questions you need to know and ask to protect your organisation’s data and the citizens it serves? In this session Fivium’s Chief Technical Officer\, Glenn Phillips talks through AI and its capabilities while Raz Edwards and Rowenna Fielding discuss what questions to ask and how to make sure that those commissioning AI are also commissioning it in a way that protects people’s rights and safety.
URL:https://www.ecase.co.uk/event/rage-against-the-machine/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241106T120000
DTEND;TZID=Europe/London:20241106T130000
DTSTAMP:20241106T144221Z
CREATED:20241016T143442Z
LAST-MODIFIED:20241106T144221Z
UID:4522-1730894400-1730898000@www.ecase.co.uk
SUMMARY:The FOI Clinic: Body of Evidence
DESCRIPTION:In this clinic\, our panelists Raz Edwards\, Sarah Laws\, Paul Mutch (OSIC)\, Esi Owumen-Mensah (ICO) and chair Lynn Wyeth will tackle tricky questions such as what sort of evidence is expected when the regulator is involved is reviewing an appeal based on a cost or vexatious exemption. What should you include?\nIn addition the panel will also address a round robin of short\, but often perplexing questions.
URL:https://www.ecase.co.uk/event/the-foi-clinic-body-of-evidence/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240926T120000
DTEND;TZID=Europe/London:20240926T123000
DTSTAMP:20240926T131133Z
CREATED:20240912T110459Z
LAST-MODIFIED:20240926T131133Z
UID:4480-1727352000-1727353800@www.ecase.co.uk
SUMMARY:eCase FOI Awards 2025
DESCRIPTION:Join us for this special webinar\, just ahead of the International Day for Universal Access to Information\, when we’ll be opening the eCase FOI Awards 2025 for nominations. We’ll be sharing our new\, easier\, question format for this year and\, crucially\, judges Deborah Clark\, ICO and Paul Mutch\, OSIC will be sharing top tips on what judges want nominations to include and why you should enter.
URL:https://www.ecase.co.uk/event/ecase-foi-awards-2025/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240806T120000
DTEND;TZID=Europe/London:20240806T130000
DTSTAMP:20240806T135046Z
CREATED:20240621T104007Z
LAST-MODIFIED:20240806T135046Z
UID:4438-1722945600-1722949200@www.ecase.co.uk
SUMMARY:Dilemmas: Ethical Data Protection in Health & Social Care
DESCRIPTION:Health & Social Care are particularly challenging areas for Data Protection practitioners. For example\, when it comes to data sharing and SARs\, it’s not just about what can you share\, it’s also about what should you share? What is right\, ethically? In line with the Caldicott Principles… how much is really necessary?\nIn this session\, Ethics and DP expert Rowenna Fielding (Miss IG Geek) and DP\, Healthcare expert Barry Moult and Raz Edwards (The Royal Wolverhampton NHS Trust\, Chair of the National SIGN and Certified Data Ethics professional ODI) discuss some of the dilemmas for DP professionals and share their insights into what practitioners should consider and do when making some of these difficult judgement calls.
URL:https://www.ecase.co.uk/event/dilemmas-ethical-data-protection-in-health-social-care/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240730T120000
DTEND;TZID=Europe/London:20240730T130000
DTSTAMP:20240730T150738Z
CREATED:20240620T091228Z
LAST-MODIFIED:20240730T150738Z
UID:4434-1722340800-1722344400@www.ecase.co.uk
SUMMARY:How to be less Appealing ...and have happier FOI requesters #2
DESCRIPTION:Internal reviews\, Appeals and Tribunals: these are generally unwanted by practitioners as they cause extra work\, but could many of them could be avoided? In this session our chair  Lynn Wyeth\, Leicester City Council & NADPO\, will be joined by Paul Mutch\, OSIC and Aiden Clarkson\, ICO who will give the regulator’s perspective\, focusing on the common ‘gotchas’ that lead to escalations and what practitioners could / should consider to help them respond to more requests to the requester’s satisfaction as well as what to expect throughout the appeal/ tribunal processes.
URL:https://www.ecase.co.uk/event/how-to-be-less-appealing-and-have-happier-foi-requesters-2/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240703T120000
DTEND;TZID=Europe/London:20240703T130000
DTSTAMP:20240703T152606Z
CREATED:20240603T170101Z
LAST-MODIFIED:20240703T152606Z
UID:4410-1720008000-1720011600@www.ecase.co.uk
SUMMARY:How to be less Appealing ...and have happier FOI requesters
DESCRIPTION:Internal reviews\, Appeals and Tribunals are things that most practitioners would prefer not to have to deal with\, not least because they cause extra work. But could many of them be avoided? \nIn this session\, Lynn Wyeth\, Leicester City Council & NADPO\, Sarah Laws\, Camden Council\, and Raz Edwards\, The Royal Wolverhampton NHS Trust & Chair of the National SIGN\, will take a look at the common ‘gotchas’ that lead to escalations. They’ll also discuss what practitioners could/should consider to help produce responses that meet more requester needs first time round\, as well as what to expect throughout the appeal and tribunal process.
URL:https://www.ecase.co.uk/event/how-to-be-less-appealing-and-have-happier-foi-requesters/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240620T120000
DTEND;TZID=Europe/London:20240620T124500
DTSTAMP:20240620T134957Z
CREATED:20240516T134508Z
LAST-MODIFIED:20240620T134957Z
UID:4382-1718884800-1718887500@www.ecase.co.uk
SUMMARY:Getting to Great: Achieving Customer Service Excellence in your organisation
DESCRIPTION:In this webinar\, Esther Stewart of Gunn Stewart Solutions\, formerly a multi-award winning Head of Service in Local Government\, shares her extensive knowledge of how to transform customer service and customer experiences\, and improve customer outcomes and efficiencies.
URL:https://www.ecase.co.uk/event/getting-to-great-achieving-customer-service-excellence-in-your-organisation/
CATEGORIES:General Case Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240509T120000
DTEND;TZID=Europe/London:20240509T124500
DTSTAMP:20240509T160216Z
CREATED:20240418T104250Z
LAST-MODIFIED:20240509T160216Z
UID:4326-1715256000-1715258700@www.ecase.co.uk
SUMMARY:2024 DPDI Bill: Changes and Impact for the UK Public Sector
DESCRIPTION:Lynn Wyeth (Chair)\, Jon Baines and Ibrahim Hasan reconvene a year on to talk about the DPDI bill and where it stands at present. In particular\, they discuss key changes in the current bill\, how it differs from the current regime\, how it differs from the bill of this time last year\, as well as considerations for public sector practitioners.
URL:https://www.ecase.co.uk/event/2024-dpdi-bill-changes-and-impact-for-the-uk-public-sector/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2024/04/2024-DPDI-Bill-header-revised-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240201T120000
DTEND;TZID=Europe/London:20240201T130000
DTSTAMP:20250204T113703Z
CREATED:20231218T155529Z
LAST-MODIFIED:20250204T113703Z
UID:4120-1706788800-1706792400@www.ecase.co.uk
SUMMARY:Public Interest Tests
DESCRIPTION:Lynn Wyeth is joined by Deborah Clark\, ICO\, and Ross McEwen\, OSIC\, to take an in-depth look at Public Interest Tests. In the session they discuss when they can be used\, when they have to be used\, considerations\, challenges and some of the complexities encountered. This webinar is free to attend for those in the public sector.
URL:https://www.ecase.co.uk/event/public-interest-tests/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231123T120000
DTEND;TZID=Europe/London:20231123T130000
DTSTAMP:20241119T160806Z
CREATED:20231023T130007Z
LAST-MODIFIED:20241119T160806Z
UID:4035-1700740800-1700744400@www.ecase.co.uk
SUMMARY:The DPR Clinic  - Applying tricky exemptions 2
DESCRIPTION:In this webinar our chair Lynn Wyeth of Leicester City Council & NADPO is joined by IG expert Scott Sammons of Lighthouse IG\,  Rezaur Choudhury\, DPO at London Borough of Enfield and award winner for her services to IG Geekery\, Miss IG Geek – Rowenna Fielding. Together\, they discuss what to consider when applying crime and investigation\, legal professional privileges\, archiving in the public interest\, confidential references and research.\nThis webinar is free to attend for those in the public sector.
URL:https://www.ecase.co.uk/event/the-dpr-clinic-applying-tricky-exemptions-2-2/
CATEGORIES:Data Protection Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231116T120000
DTEND;TZID=Europe/London:20231116T130000
DTSTAMP:20241119T111748Z
CREATED:20231023T130120Z
LAST-MODIFIED:20241119T111748Z
UID:4037-1700136000-1700139600@www.ecase.co.uk
SUMMARY:The FOI Clinic - Managing Confidentiality
DESCRIPTION:In this webinar our chair Lynn Wyeth of Leicester City Council & NADPO will be joined by Rezaur Choudhury\, DPO at London Borough of Enfield and Terna Waya from the Information Commissioner’s Office (ICO). Together\, they will discuss the application of Government Policy\, Information Provided in Confidence\, Legal Professional Privilege and Commercial Interest exemptions.\nThis webinar is free to attend for those in the public sector.
URL:https://www.ecase.co.uk/event/the-foi-clinic-managing-confidentiality/
CATEGORIES:FOI Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2023/10/FOI-Clinic-Managing-Confidentiality-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231109T120000
DTEND;TZID=Europe/London:20231109T123000
DTSTAMP:20231109T140005Z
CREATED:20231023T125915Z
LAST-MODIFIED:20231109T140005Z
UID:4033-1699531200-1699533000@www.ecase.co.uk
SUMMARY:FOI24 and the eCase FOI Awards
DESCRIPTION:In this special webinar\, we announce the date and venue for FOI’s only pan-UK conference.\nWe also announce this year’s categories and judges for the eCase FOI awards\, along with sharing some updates on the success stories of previous nominees\, and hints on how to deliver a great nomination.
URL:https://www.ecase.co.uk/event/foi24-announcement/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231012T120000
DTEND;TZID=Europe/London:20231012T123000
DTSTAMP:20240930T171645Z
CREATED:20230908T134321Z
LAST-MODIFIED:20240930T171645Z
UID:3980-1697112000-1697113800@www.ecase.co.uk
SUMMARY:Turning the Tide - Natural England's Journey to Complaints Success
DESCRIPTION:In this short session\, Amanda Mains\, Customer Engagement Manager at Natural England\, talks about Natural England’s transformation journey. She shares how\, through reforming their complaints management\, they have seen swift\, tangible positive results: resolving issues quicker for external stakeholders\, whilst providing internal stakeholders with the key information they need. 
URL:https://www.ecase.co.uk/event/turning-the-tide-natural-england/
CATEGORIES:General Case Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230928T120000
DTEND;TZID=Europe/London:20230928T130000
DTSTAMP:20250131T163706Z
CREATED:20230928T140742Z
LAST-MODIFIED:20250131T163706Z
UID:4002-1695902400-1695906000@www.ecase.co.uk
SUMMARY:The DPR Clinic  - Applying tricky exemptions
DESCRIPTION:In this webinar our chair Lynn Wyeth of Leicester City Council & NADPO will be joined by Sarah Laws of London Borough of Camden\, award winner for her services to IG Geekery\, Miss IG Geek – Rowenna Fielding and multi IG award-winner\, Barry Moult. Together\, they will discuss what to consider when applying tricky exemptions including Health\, Social work and Education exemptions as well as dealing with the practical problems of mixed data.  \nThis webinar is free to attend for those in the public sector.
URL:https://www.ecase.co.uk/event/the-dpr-clinic-applying-tricky-exemptions-2/
CATEGORIES:Data Protection Webinars
ATTACH;FMTTYPE=image/png:https://www.ecase.co.uk/wp-content/uploads/2023/09/front-page-applying-tricky-exemptions.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230921T120000
DTEND;TZID=Europe/London:20230921T130000
DTSTAMP:20240930T170217Z
CREATED:20230801T144914Z
LAST-MODIFIED:20240930T170217Z
UID:3951-1695297600-1695301200@www.ecase.co.uk
SUMMARY:Beyond the limits: Using Section 12 for FOI - ON DEMAND
DESCRIPTION:In this session\, Aiden Clarkson\, Senior Upstream Regulation Officer at ICO;  Paul Mutch\, Policy and Information Officer at OSIC; Sarah Laws\, London Borough of Camden; and our Chair Lynn Wyeth\, Leicester City Council & NADPO  focus on Section 12 of the legislation under both schemas: when you might consider using S12 and common issues and challenges faced.
URL:https://www.ecase.co.uk/event/beyond-the-limits-using-section-12-for-foi/
CATEGORIES:FOI Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230619T120000
DTEND;TZID=Europe/London:20230619T123000
DTSTAMP:20240618T154450Z
CREATED:20230525T153731Z
LAST-MODIFIED:20240618T154450Z
UID:3869-1687176000-1687177800@www.ecase.co.uk
SUMMARY:A Model for Achieving Excellence in Case Management
DESCRIPTION:This is a model and assessment created by Fivium to help you benchmark where you are\, in terms of Case Management Maturity\, and map your path to where you want to get to. Hear from Peter Andrews\, Head of Information Governance and Deputy Data Protection Officer at Hampshire County Council\, and Lucie Fabbro\, Head of Customer Success at Fivium when they talk about the new Case Management Maturity Model\, In the session\, you’ll learn about the real-life experiences of those who have used it and the benefits it brings.
URL:https://www.ecase.co.uk/event/a-model-for-achieving-excellence-in-case-management/
CATEGORIES:General Case Management
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END:VEVENT
END:VCALENDAR