News and views on correspondence case management, FOI, Information rights and more


Guest Blog: Questioning the Fundamentals of FOIA

In her blog, Estelle Dehon discusses 'requester blindness', part of the bedrock of the FOIA, what the implications of the 'Territoriality' question could have meant for public authorities and what the decision on 27th January means for FOI and its preservation.
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Protecting your data through redaction

To support the data protection community on Data Protection Day, we wanted to highlight one of the important ways you can protect personal information - redaction. In our latest research, redaction scored in the top three challenges that DPO’s face.
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Key lessons from 2020

​The expectation that everything changes for the better after New Year is, sadly, not always true. The problems that existed in December will still be there in January. The turning of the year does, however, give us the chance to reflect on what has happened and transform these learnings into actionable improvements. Here’s what we’ve learned from 2020.
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