News and views on correspondence case management, FOI, Information rights and more

FOI Smiles

FOI Smiles - A collection of the most ‘fun’, ‘interesting’ and ‘out there’ Freedom of Information Requests

Undeniably, the role of an FOI practitioner is a serious one. But every so often you get a request, and get to respond to a request, that makes you smile. Some are heartwarming, some are a little bit ‘out there’, but they are all a great reminder that information and transparency can be used to point out the good too.

We are currently collecting FOI smile stories and we’d love you to share yours with us. If you have a story, please email

Please note: there may be some we’d like to share with subscribers to our updates. If we want to share yours, we’ll ensure anonymity and ask for permission first.

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