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News and views on correspondence case management, FOI, Information rights and more

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FOI and Personal Phone Communications - Where is the line?

Recently we have seen more and more examples of politicians communicating about government business using their personal mobile phones. David Cameron’s lobbying of Rishi Sunak and Nadhim Zahawi being one of several examples to come to light in the past few weeks. But should these conversations be published?
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Guest Blog: Transparency and Democracy

Bill Goodwin takes a look at some of the challenges the FOI Act is facing .Looking through the lens of the 'requester blind' principle, he discusses why these principles are so important to maintaining transparency, surfacing important truths and, in turn, democracy itself.
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Guest Blog: A Recipe for Success for FOI

The Freedom of Information (FOI) Act has been in operation for the last 16 years. You would hope by now that public authorities were answering requests in compliance with the law, but we saw only recently yet another story about a local authority failing to answer FOI requests in a timely manner.
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Information Rights Reporting - 5 key features you need to make your life easier

There are many burdens that impact the working life of an Information Rights professional, from triaging and drafting, to quality assurance and analysis. eCase takes the hassle out of each of these steps. One of the key areas that all of our customers realise significant time savings is in reporting. In some organisations, reporting tasks that used to take a day or even longer are now done in seconds.
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3 Key Webinar Takeaways: 'Is FOI an Endangered Species?'

Last week we brought together four of the most influential professionals from the Information Rights sector to discuss the state of Freedom of Information and what the future holds for it.
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Guest Blog: Where is FOI Going?

Jon Baines looks at the Act and the challenges it has faced, and considers the importance of regulation in FOI looking to the future
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Guest Blog: Questioning the Fundamentals of FOIA Part 2

In this, the second in our Guest blog series, Estelle Dehon of Cornerstone Barristers sets out some of the detail of the appeals involved in the Tribunal which, on 27th January confirmed no territorial limitations for FOI. The blog focuses on the issues raised by the Tribunal and the responses of the parties to those issues, including the ICO’s response.
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Guest Blog: Questioning the Fundamentals of FOIA

In her blog, Estelle Dehon discusses 'requester blindness', part of the bedrock of the FOIA, what the implications of the 'Territoriality' question could have meant for public authorities and what the decision on 27th January means for FOI and its preservation.
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Protecting your data through redaction

To support the data protection community on Data Protection Day, we wanted to highlight one of the important ways you can protect personal information - redaction. In our latest research, redaction scored in the top three challenges that DPO’s face.
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Key lessons from 2020

​The expectation that everything changes for the better after New Year is, sadly, not always true. The problems that existed in December will still be there in January. The turning of the year does, however, give us the chance to reflect on what has happened and transform these learnings into actionable improvements. Here’s what we’ve learned from 2020.
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