About eCase

The case management system designed for the public sector.

FOI, EIR, PQ, MC, SAR, Correspondence and Complaints.

Online, anywhere.



eCase is a cloud case management system designed by Fivium. It's used, liked and recommended by high profile Central Government Departments, Police Forces, Local Government and Arms-length bodies. The first version of eCase was developed for the public sector in 2010 to address some specific problems that we'd found were common across our customers. eCase and its customer base have been growing ever since.

With its dedicated team of developers and a comprehensive Roadmap, eCase is constantly evolving in line our customers' needs. eCase covers an increasingly wide range of case types including Freedom of Information requests (FOIs), Parliamentary Questions (PQs), Ministerial Correspondence (MCs), Treat Officials (TOs), Subject Access Request (SARs), Complaints and Correspondence.

eCase is available on a number of key UK Public Sector frameworks, including G-Cloud 9.

Our mission: your case management success

It is our mission for eCase to be the leading public sector case management software, and this depends on ensuring our customers’ success in meeting their targets. That’s why we believe that eCase is not only better, more feature rich, flexible and comprehensive than anything you could build yourself, but also the best that you can buy.

All plans include unlimited users, full support, all system upgrades and no hidden costs.

Latest News

We'll be exhibiting eCase at Preparing for the GDPR

Fivium Ltd, London – 2nd October 2017 – We are delighted to be exhibiting eCase, our Complete Case Management Software for the Public Sector, at the 16th Annual Data Protection Compliance Conference: Preparing for the GDPR. The event is being held in London next week on 12th and 13th October 2017.

The Data Protection Practical Compliance Conference is London's largest annual 2-day data protection event. This year, the conference dedicates itself to explaining the practical implications of the incoming General Data Protection Regulation and helping organisations prepare for its requirements. The Regulation, the most significant change in data privacy law for two decades, will come into force across Europe on 25th May 2018.

Talking about the upcoming event, Director Matt Fletcher said “We’re really looking forward to attending. This conference is a great opportunity hear from experts and really get to grips with the practicalities and the best practice in some key areas of the regulations that I think are causing the most anxiety for those implementing.”

He continued, “This is a time of significant change for Data Protection and Data Privacy, with the introduction of the GDPR just around the corner. We believe that Fivium and eCase can help streamline and automate processes, so those tasked with ensuring compliance can focus on the legislation and delivering to meet it.”

eCase, Fivium’s UK Public Sector SaaS Case Management product, as well as Fivium’s comprehensive set of services are available via the Digital Marketplace on the G-Cloud framework.

More information on the conference is available at http://www.pdpconferences.com/conferences-overview...

For more information on how eCase can help your organisation, please contact us using the short form below.

About Fivium

We're a London-based SME offering our highly successful Case Management product, eCase, as well as fully customised specialist applications, workflow expertise and bespoke IT services to the UK public sector. We're entirely self-financed and we don't have sales people. Our organic growth has come from our friendly and approachable team, which has led to a fantastic track record of improving user experiences.

We believe our products and services have significant benefits for all public sector organisations: Central Government, Local Government, Non-departmental Public Bodies, NHS, Ambulance, Fire and Police services.

We provide an engaging and creative environment for our staff, and support graduate developers entering the workforce with the aim of delivering a superior service to our customers.

For more information about Fivium, visit Fivium.co.uk


Try eCase for 14 days. No pressure, no obligation, 100% free

eCase is used by the Ministry of Defence, HM Treasury, HMRC, the Department for Business, Energy & Industrial Strategy and more.

  • Used across central government, local government and police forces
  • Secure UK-based hosting, accredited to OFFICIAL level
  • Crown Commercial Service supplier, available through G-Cloud

Data Protection
The information that you give us and any contact will only be used by Fivium within the scope of fulfilling your request. We won’t share your information with any third party.