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Our FOI and DP Spring webinars

Our popular FOI and Data Protection webinar series for practitioners across the public continue this Spring! More expert panellists, more insights and more practical, implementable advice on the FOI and DP topics chosen by you.

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Spring Webinars

Dealing with Complex FOIs

Tuesday 24th May 2022, 12:00pm - 1.00pm

Our panel will discuss the common components of complex FOIs, the issues experienced when managing them and what can be done to address them. They'll also talk about the other non-FOI elements that need to be considered. Lynn Wyeth, Author, Trainer and Head of Information Governance and DPO at Leicester City Council, will chair the session. Joining her will be expert panellists Sarah Laws of London Borough of Camden and Ross McEwen of The City of Edinburgh Council.

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The DPR Clinic - DPIA special

Wednesday 25th May 2022, 12:00pm - 1.00pm

In this session, which marks 4 years since the introduction of GDPR, we will take an in-depth look at Data Protection Impact Assessments (DPIAs): how to make them work for your organisation, what you need to consider and what makes a good DPIA. Our chair, Sarah Laws of London Borough of Camden will be joined by Data Protection experts, Scott Sammons of Lighthouse IG and Sarah Hughes-Jones of The City of Edinburgh Council who will share their own experiences, the issues they've encountered and how they overcame them.

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Missed a webinar? Watch on-demand

Driving Value: Creating Efficiencies for Information Rights

Experts from across the eCase team will be sharing their knowledge on how you can really create efficiencies in Information Rights management. Using real life examples based on experience with eCase customers, they’ll discuss how you can streamline and reduce time and effort in IR management, processing and reporting, including some of the hacks and best practice that you can implement right now.

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Missed a webinar? Watch on-demand

FOI Webinars

Navigating Commercial Interests

In this session, our chair, Lynn Wyeth, Head of Information Governance and DPO and Leicester City Council and expert panelists including Sarah Laws from the London Borough of Camden and David Coulson of Legal Services Lincolnshire will aim to provide clarity on some of the tricky elements of Commercial Interests. They'll also discuss the considerations needed when using this exemption.

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Transparently Good - Good Practice For FOI

Joe Chapman from the Office of the Scottish Information Commissioner, Alice Gradwell from the Information Commissioner's Office and Sarah Laws from the London Borough of Camden will what makes Good Practice. They'll also talk about the excellent work that FOI Practitioners do on a daily basis and share some examples of Good Practice that we can all learn from.

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Managing Vexatious Requests

In this session, our chair, Lynn Wyeth, Head of Information Governance and DPO and Leicester City Council is joined by Paul Mutch from the Office of the Scottish Information Commissioner and Sarah Laws of London Borough of Camden. Together they provide clarity on the type of cases that are vexatious and recommendations on when, where and how to use this exemption.

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Requester Blind - Principle and Practice

Using examples from real-world cases they’ve worked on, our panel examine the Requester Blind principle and how to interpret and apply it. This included when and why it’s important to take account history into account, managing vexatious requests with Requester Blind in mind, and the crossover with Data protection.

This session is chaired by Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council with panelists and expert practitioners Sarah Laws, Information Rights Team Leader at London Borough of Camden and Lauri Almond, Information Governance Manager at Essex County Council.

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Managing EIRs

Using examples from real-world cases, our panel examines what Environmental Information is, how to recognise EIRs, handling mixed requests, the complexities encountered with managing EIRs and how to tackle them.

Chaired by Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council the session gets the view of expert panellists including Andrew White, Head of FOI Casework and Appeals at the Information Commissioner's Office and Matt Lewin, Barrister at Cornerstone Barristers.

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The State of FOI in Local Government

Following eCase's exclusive research report on the state of FOI in local government, inspired by Lynn Wyeth's doctoral research, Richard Clarke and Lynn Wyeth examine the findings of the report and identify the hallmarks of success and how to get there.

Request your copy of our research report"The State of FOI in Local Government" here.

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A Recipe for Success in FOI

What are the essential elements needed for success? What are the problems and what are the common stumbling blocks faced by FOI teams? These are just some of the questions that Lynn Wyeth, Head of Information Governance and DPO at Leicester City Council, asked in her extensive study of Local Government in England as part of her PhD thesis.

Through her work Lynn identified not just the elements, but also the practices that set FOI teams up for success - findings that will resonate for FOI teams across the public sector. Lynn shares her findings and identifies what FOI teams need to put in place to ensure timely, efficient and successful request management.

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Is FOI an endangered species?

With FOI response rates at their lowest levels since the Act came into force, the emergence of ‘the Clearing House’ and January's Tribunal concerning territorial limitations, concern for the Act and transparency has grown.

But what is the true state of FOI in 2021? Hear from FOI experts Estelle Dehon, Jon Baines, Maurice Frankel OBE and William Goodwin in our panel session, and decide for yourself.

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Transparency - the key to democracy

Bill Goodwin, Investigations Editor at Computer Weekly, gives a journalist's view of FOI and why it is such an important tool for holding Governments to account. Bill details cases that have been involved in challenges to the FOI Act itself and those that reinforced the importance of FOI as a force for good.

He will also discuss the challenges faced by journalists when making an FOI request and why upholding the right to know is pivotal to our democracy.

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Data Protection Webinars

The DPR Clinic - February 2022

At this quarter's DPR Clinic our panel tackled some of your common tricky issues around handling and managing Data Protection Requests including DPIAs Data Sharing Agreements and Police Disclosures. Lynn Wyeth, Head of Information Governance and DPO and Leicester City Council chaired our panel of experts: Sarah Laws IR Consultant and Team Leader at London Borough of Camden, Scott Sammons renowned trainer and practitioner, and the multi-award winning trainer and practitioner, Barry Moult.

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Achieving Successful Transformation in Data Protection - IRMS 2021

Filmed live at IRMS 2021, DPOs from MOD, UKRI and North Lincolnshire Council share their Data Protection transformation journeys and how they improved their processes and performance.

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The DPR Clinic 2021

In our first clinic session, our expert practitioners Lynn Wyeth, Scott Sammons and Sarah Laws tackled some of the common tricky issues around managing Data Protection Requests - from identification to correct handling of exemptions.

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Manifestly Unfounded / Manifestly Excessive

With real-life case examples, our expert panel examine what Manifestly Unfounded / Manifestly excessive means for DPRs, how and when to apply the exemption and how it has been successfully and unsuccessfully applied previously.

Chaired by eCase's Richard Clarke, the session gathers the experience and guidance of panelists from the Information Commissioner's Office, Cornerstone Barristers and the Department for Work and Pensions.

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Dealing with Complex SARs - Practical tips for better management

Complex SARs, by their very nature, are difficult and time consuming to deal with. The considerations that need to be made for this type of SAR are also, often, far reaching. This webinar looks at the common types of complex SARs, the issues encountered when dealing with them and the practical steps that you can take to mitigate these issues and improve processing and management.

Lynn Wyeth, Barry Moult and Estelle Dehon lend their knowledge, experience and advice on how to handle these requests better.

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The Evolution of Data Protection

The events of the last year have presented new challenges for all of us. Our relationship with data, our need for it and how we use it has changed. This has brought Data Protection further into the spotlight with new approaches requiring DPOs to answer new questions in ways they couldn’t have envisaged a year ago. But what have the key challenges been? What are the effects and what lies ahead?

Get the perspectives of Data Protection experts Jon Baines, Barry Moult and David Hyett in our webinar panel session discussing these issues and how to combat them.

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Best Practice / General Information Rights

Remodelling Request Management - North Lincolnshire Council's route to success

Charlotte Spencer, Senior Information Governance Officer at North Lincolnshire Council discusses how their Information Governance team, transformed their request management performance massively improving their compliance to over 90% in under 6 months whilst saving time, adding value and simplifying processes.

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Learnings and Successes - UKRI's IG Transformation Journey

When UKRI were formed, bringing together seven research councils, Innovate UK and Research England, they had the challenge of merging the practises and processes and sometimes the tools of nine different Information Governance teams into one cohesive way of working. Join David Hyett, Head of Information Governance at UKRI as he shares UKRI’s IG transformation experience and what the learnt along the way: from merging nine different organisations, to harnessing the right tools, identifying and delivering process improvements, dealing with the challenges he and his team faced and how they delivered a successful outcome.

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Best Practice for Information Rights

Customer Success Manager and Best Practice expert Lucie Fabbro shares best practice tips for that can help your team improve efficiency and performance even if you aren't an eCase user.

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Check back regularly for more updates.

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Meet the panellists

Lynn Wyeth

Lynn Wyeth

Lynn Wyeth is the Head of the Information Governance function and the Data Protection Officer of a large unitary public authority and has over 15 years' experience as a Freedom of Information practitioner. She holds a post graduate diploma in Information Rights and the CISMP certificate, the Data Protection BCS ISEB and the Freedom of Information BCS ISEB, and is an accredited HSCIPP privacy practitioner. Lynn’s current team won the Information and Records Management Society Team of the Year award in 2018.

Lynn is the author of 2 books, A Practical Guide to Handling Freedom of Information Requests, and Data Protection: Compliance in Practice. She has contributed a chapter to the book 'Freedom Fighters or Lazy Journalism: Critical reflections on freedom of information' edited by John Mair and Tom Felle.

Lynn is a Chair and regular speaker at national conferences on information governance matters, as well as running training for several IG training companies as well as her own company.

Lynn advised the Government of Jersey on the implementation of FOI legislation on the island. She also sits on the examination board of PDP’s FOI journal and is currently undertaking a PhD on Freedom of Information at De Montfort University, Leicester.

Read Lynn's Guest blog


Scott Sammons

Scott is an experienced and qualified Practitioner & Trainer in the management and governance of information and data having worked and volunteered for 12+ years in the profession. Starting his career in Local Government, Scott has since worked across both the private and public sectors (both large and small in size) and gained experience, knowledge and/or qualifications working with information governance frameworks applicable in UK, Ireland, Isle of Man and wider a European context. From 2016-2020 Scott was Chair of the Information and Records Management Society (IRMS) and now volunteers as their lead on professional accreditation.

Now freelance, and as a licenced Master Practitioner of Neuro-Linguistic Programming (NLP), Scott trains, mentors and works with a range of organisations and professionals on how they can improve how they handle data, information and records. From skills and assistance in setting an organisational level strategy right the way through to learning practical everyday data handling and data protection skills to support personal professional development.


Sarah Laws

Sarah was a local government lawyer for over 10 years before realising that data protection and FOI were the meaning of life and moving into information governance in 2012. She is the Data Protection Manager at the London Borough of Camden where she is the lead for data protection and Freedom of Information.

Sarah has recently completed a posting to the London Office for Technology and Innovation, working with all councils in London, the Metropolitan Police and other agencies to provide a suite of pan-London data sharing agreements. She also provides public sector information governance consultancy through Lindum Infogov.


Barry Moult

Winner of the ICO Award for Excellence in Data Protection (2020) and of the NHS Strategic Information Governance Network ((SIGN) Professional of the Year 2021, Barry is a renowned speaker, trainer, lead for apprenticeships, and advocate of Data Protection best practice.

Barry is Data Protection Consultant and DPO for 120 GP Practices, 3 Hospices, and a number of other organisations - providing them with Information Governance support, DSPT submission, gap analysis, audit and training. He also delivers a wide range of training including SIRO, Caldicott Guardian, GDPR, FOI, SAR and DPIA.

A much-admired practitioner, Barry is Chair of, and speaker at, the Excellence in Healthcare Conferences and Founder and former Chair of the Eastern Region IG Forum. He is also a sought-after keynote speaker at national conferences, where he shares his down-to-earth, pragmatic approach to Data Protection/IG.


Joe Chapman

Joe works in the Scottish Information Commissioner's Policy and Information team, which supports the Commissioner's duties of both promoting and enforcing FOI rights in Scotland. Joe was responsible for producing the recent report on FOI in Scotland during and after the pandemic, which used evidence from decisions, interventions, statistics, case studies and research from across the past 2 years. He has also been working on developing proposals for a revised duty to publish information, and leads on analysis of quarterly FOI statistics and coordinating the SIC's intervention activity.

Joe has experience in various information and records management-related roles across the public sector in Scotland and alongside, but separate from, his work at SIC he is also the Conference Director for the Information and Records Management Society (IRMS).


Alice Gradwell

Alice Gradwell is a Senior Case Officer in the Freedom of Information Complaints & Appeals Department at the Information Commissioner’s Office. She works in the Health and Education Sector where she handles a personal caseload and liaises with public authorities to identify areas of improvement.

Alice joined the ICO as a Case Officer three years ago working in the Public Advice and Data Protection Complaints Services. During this time she was a single point of contact for the Ministry of Justice, helping the organisation tackle its SAR backlog. She has previously represented the ICO at its Data Protection Practitioners’ Conference.


Ross McEwen

Ross is a member of the Information Compliance Team at The City of Edinburgh Council, an FOI subject specialist and a passionate advocate for transparency in the public sector.

Following four years as an Associate Lecturer at the University of the West of Scotland, subsequent roles in the House of Commons, HM Civil Service and the third sector, Ross entered the world of Information Governance in 2020 after graduating with distinction from the University of Northumbria’s Master of Laws programme in Information Rights Law & Practice, choosing to specialise in FOI legislation (both UK & Scottish Acts).

Ross’s current remit includes carrying out internal reviews, drafting training documents, providing FOI advice and guidance to Council departments and handling appeals made to the Scottish Information Commissioner.

Sarah Hughes Jones

Sarah is the Information Compliance Manager at the City of Edinburgh Council. Sarah is qualified in Archives and Records Management, and also Information Rights. She begun her career working for Diageo in London, moving to Scotland in 2004 to complete the enviable task of surveying the records of the company’s (many) distillery sites. Sarah then worked as an Information Officer for Lothian and Borders Police / Police Scotland before joining the Council in 2015. She is a passionate advocate of data protection, skilled at bringing colour to the grey subject of compliance and will enthusiastically endeavour to convert you to the cause!

Access our Research reports

How has COVID-19 affected Information Rights in the Public Sector?

Discover the impact, lessons learned, and how the sector can move forward in our free research report.

Get your copy


"The State of FOI in Local Government"

How is Local Government faring? What is the blueprint for success? Request your copy of "The State of FOI in Local Government" here.

Read our Guest Blogs on Information Rights

Requester Blind - Principles and practicalities

Lynn Wyeth discusses the Requester blind principle and some of the issues and nuances that often make it trickier to deliver the right response than it might seem at first.

Read Lynn's Requester Blind Blog

A Recipe for Success in FOI

Lynn Wyeth shares the results of her extensive research on FOI in Local Government and the key components required to ensure successful FOI management

Read Lynn's Blog

Learnings and Successes

David Hyett discusses UKRI's transformation of FOI and SAR processes, what they learned along the way and the benefits.

Read David's Guest Blog

Transparency and Democracy

Bill Goodwin takes a look at some of the challenges the FOI Act is facing. Looking through the lens of the 'requester blind' principle, he discusses why these principles are so important to maintaining transparency, surfacing important truths and, in turn, democracy itself.

Read Bill's Guest Blog

Where is FOI Going?

Jon Baines explores the fall in FOI response rates, how the act is currently regulated, and what this could mean for the future.

Read Jon's Guest Blog

Questioning the Fundamentals of FOIA

In her two part blog series, Estelle Dehon of Cornerstone Barristers discusses 'requester blindness', part of the bedrock of the FOIA, what the implications of the 'Territoriality' question could have meant for public authorities, the appeals and issues raised in the Tribunal and what the decision on 27th January 2021 means for FOI and its preservation.

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